Reseller credit, groups and price calculation
As an administrator create reseller accounts, define discounts with reseller groups, set the credit rate and load credit; as a reseller see how the sale price and the deducted credit are calculated.
Resellers use pre-loaded reseller credit when selling packages to their customers. Credit is a separate unit; the platform administrator sets what 1 credit is worth in TRY (the rate). For the reseller's daily use see the Reseller guide.
Create a reseller account
- In the admin panel open Resellers and press New Reseller.
- Username and Password are required; name, email, phone and
company are optional. The username cannot contain
@. - Optionally choose a reseller group, then save.
- Send the details to the reseller. At first login the reseller sets a new password and sets up two-factor authentication.
On the reseller detail page you can deactivate the reseller with Deactivate, change the group and save it with Save group, and see the Reseller's customers list.
Reseller groups
On the Reseller Groups page create a group with New Group:
- Discount type: a percentage (0–100) or a fixed TRY amount per sale.
- Discount: the value of the discount.
A reseller without a group pays the list price. A group that still has resellers cannot be deleted; move them to another group first.
Credit rate
In the Credit rate card on the same page enter Value of 1 credit in TRY (default 1.00 TRY). A new rate applies only to later sales; resellers' credit balances do not change.
Load or correct credit
- Open Add credit transaction on the reseller detail page.
- Choose a Transaction type: Top-up, Deduction or Adjustment.
- Enter the Amount (credits) (at most two decimals). Top-ups and deductions are entered as positive numbers; an adjustment is signed, a negative value reduces the balance.
- Description is required (for example a bank transfer number). Press Save transaction.
Movements cannot be changed or deleted; a mistake is fixed with a new adjustment. The balance cannot go below zero. Every movement and rate change is written to the audit log.
Payment is collected outside the panel
Resellers cannot buy credit by card in the panel. You collect payment from the reseller outside the panel (bank transfer, invoice) and load the credit here.
How the price is calculated
Example: list 1,000 TRY, group 20%, rate 1.00 TRY → cost 800 TRY, 800.00 credit deducted, margin 200 TRY. If the credit is not enough, the sale is not made and nothing changes; if a package was chosen while creating a customer, the customer is not created either.
A sale extends the customer's subscription by one billing cycle and applies the package limits. Outside a sale, a reseller cannot change the package, billing cycle or limits; the subscription end can only be brought forward.