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Admin panel overview

The platform administrator's dashboard, menu groups and which task is done on which page; a daily, weekly and incident checklist.

AdministratorLast updated: Open in panel

The admin panel manages the whole platform: customer and reseller accounts, packages, website content, system settings and health. Two-factor authentication is required for the administrator role (Account security).

Dashboard

On the Dashboard page:

  • The Total Customers, Active Users and Active Sessions boxes.
  • Device Distribution: online, offline and failing devices.
  • Customer Growth and the last 7 days of Session Activity.
  • User Status: active and inactive guest accounts.
Group Page Guide
Management Customers, Resellers Customer and reseller management
Reseller Groups Reseller credit and groups
Users, Sessions Guests, Sessions
My Devices Device problems
Packages Packages
Content Website Management, Blog Management, SEO Management Website, blog and SEO
Translations Translations
System Server Status Server status
Log 5651 procedure
Audit Logs Audit logs
System Settings System settings
Account My account Account security

The WhatsApp templates page prepares WhatsApp login; WhatsApp login is coming soon.

Command palette

Open the command palette with Ctrl+K (⌘K on macOS): type a page name, an action such as "new customer" or a guide title and press Enter. The question mark in the header opens the guide for the current page in a new tab.

Checklist

Daily

  • Server Status: any failed jobs, full queues or warnings?
  • My Devices: devices not seen for a long time.

Weekly

  • Audit Logs: unexpected 2FA resets, bulk deletions or credit movements?
  • The Suspended filter and upcoming subscription ends on the Customers list.

During an incident

  • If a customer account was taken over: on the customer detail page create a temporary password with Şifreyi Sıfırla (reset password), close its sessions with Sign out everywhere and review the audit log.
  • If an official request arrives: 5651 procedure.

Next steps

Related guides