Personal data retention periods
See how long guest data is kept and shorten periods below the platform default; 5651 records follow the legal period.
Each personal data class (guest profiles, survey responses, ad events, voucher redemptions, approval requests, blacklist) has a retention period. Expired records are deleted or anonymised by the monthly retention job, and every run is recorded.
Shorten a period
- Open Legal Texts (KVKK) from the left menu.
- In the Personal data retention periods card at the bottom of the page, enter the number of days for the class.
- Press Save. Use Reset to default to go back to the default.
Shorten only
The period must be between the platform's minimum and maximum; it cannot be longer than the default. The change is written to the audit log.
5651 records
5651 traffic logs follow the legal period and are not listed or changeable here: 5651 logs.
When you leave the service
After your account is closed, the platform administrator can purge your non-5651 personal data. Data return is not automated yet: before leaving, take exports such as the guest list and survey responses.